About the Product
The Findlay Black Dad Hat is a casual, everyday cap with a rare perk for the category: a lifetime warranty. Findlay commits to repair or replace hats that are damaged (e.g., ripped seams, failed grommets, broken snaps, frayed threads) and explains the claim process in plain language. You’ll email photos to start, then mail the hat in; shipping is covered both ways for U.S. orders within 90 days, with some costs shifting to the customer after that. Exclusions are typical—stains, general wear, and long-term fabric weakening aren’t covered—and discontinued models may be swapped for a “mystery hat.”
On durability and care, Findlay says its hats are hand-modified in-house and “battle-tested,” and they’re water-resistant (not waterproof) with clear rinse-and-air-dry guidance. For fixability, the brand sells replacement Stampede laces and wood clips, and the chin-lace system can be retied for a more secure fit in wind or on the water. Functionally, this is still a dad-hat: an adjustable strap-back with standard eyelets and no published UPF rating or brim measurement, so sun coverage is more limited than purpose-built sun hats. If you value repairability and long-term support, this is a solid, low-profile option; if you need maximum sun protection, look for a wide-brimmed hat with a tested UPF.
About Findlay Hats
Findlay Hats is a Portland-based independent brand known for its commitment to durability and long-term wear. Founded in the mid-2010s, the company built its reputation around rugged, repairable hats designed for everyday adventure. Each hat includes practical touches like hidden pockets and custom strap systems, backed by a lifetime warranty that promises to repair or replace any damaged hat. That warranty—even when replacements come as a “mystery hat”—is a key part of Findlay’s mission to keep its products in use rather than in landfills.
The brand’s loyal community, known as the Findlay Force, helps sustain its strong reputation for reliability and customer care. Independent reviews consistently praise both the product quality and the responsiveness of its small support team. Findlay’s transparency about its repair process and its consistent follow-through on warranty claims reinforce a level of consumer trust that’s rare among smaller direct-to-consumer apparel makers.
While Findlay is still a privately held company and lacks large-scale financial disclosures, it has maintained steady growth and active operations from its own Oregon warehouse. For shoppers seeking long-lasting headwear with genuine post-purchase support, Findlay Hats stands out as a modern example of small-brand craftsmanship paired with repair-first values.